Reference

How mohd88 Handles Your Personal Information

Your account data, payment details and session activity are handled with care — here is exactly what we collect, why we collect it, and how you can request changes. This policy applies to your use of mohd88 where access is permitted under local law.

Account data protectedTouch 'n Go eWallet payment info securedYour right to access or deleteNo data sold to third parties

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Data We Collect and Why It Matters

mohd88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you link, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also record session data automatically: your device type, browser session

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identifiers, IP address and the pages you visit. This helps us verify your account, process withdrawals via DuitNow or FPX, and keep your wallet secure. We do not collect more than we need. Payment transaction records are kept for compliance purposes and are never passed to
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marketing networks. Players in Kota Bharu and anywhere else in Malaysia are covered by the same data standards. Where we rely on a third-party payment processor — for example, when a Boost or GrabPay transaction routes through their infrastructure — that processor's own privacy terms also
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apply to the data they handle on their side. We are transparent about those relationships. If you close your account, we retain only the minimum records required by applicable law, and the rest is deleted within the timeframe set out in our data retention schedule.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to know what data we hold on your account, ask for a correction, or request deletion, you can reach our support team through any of the channels below. We aim to respond to all data-related requests within the window allowed by applicable law — typically within 30 days of receiving a valid request with your account verified.

Live Chat Start a live chat session from your account dashboard. Confirm your identity with your registered email and we will pull up your data record on the spot.

Email Support Send your data request or privacy question to our support email. Include your registered account name so we can locate and verify your record without delay.

Account Settings Some data preferences — like marketing contact opt-outs — can be adjusted directly inside your account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security controls at every layer of your account — from the moment you log in to the moment a GrabPay or Touch 'n Go eWallet withdrawal clears. Here is what each area covers and what it means for you in practice.

Cookies and Session Tracking We use session cookies to keep you logged in across pages and to remember your device. You can clear these from your browser at any time; doing so will sign you out of your active session.

Payment Data Security Card or e-wallet details entered during a Boost or GrabPay top-up are processed by the payment provider directly. We store only a reference token, never the raw payment credential.

Account Verification Steps When you request a withdrawal via DuitNow or FPX, we verify your account ownership before releasing funds. This check protects your wallet from unauthorised payout requests.

Data Retention and Deletion We hold active account data for as long as your account remains open. After closure, records are deleted on a rolling schedule except where law requires minimum retention periods.

Your Privacy Questions, Answered

These are the questions we receive most often about how your data is handled. If your question is not covered here, reach us through live chat or email with your account details ready.

We collect your name, email address, contact number and the payment method you register — such as Touch 'n Go eWallet or Boost. Session data like your IP address and device type is also logged automatically.

No. When you transact via GrabPay or Touch 'n Go eWallet, the payment credential stays with that provider. We store only a reference token that identifies the transaction, not your wallet login or card number.

Yes. Contact us via live chat or email, confirm your identity with your registered account details, and we will compile and send your data within the timeframe set by applicable law.

Submit a deletion request through live chat or support email. We will remove your personal records once your account is closed, keeping only the minimum required by local legal obligations.

We do not sell your data. We share only what is necessary with payment processors like DuitNow or FPX to complete your transactions, and with compliance authorities where the law requires it.

Go to your account settings and update your contact preferences. You can turn off marketing emails and SMS notifications there without having to contact support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infomohd88 Deposits & Withdrawals InfoFAQ

How mohd88 Handles Your Personal Information

How to Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Your Privacy Questions, Answered

01 What personal data does mohd88 collect when I open an account?

02 Is my payment information — like my GrabPay or Touch 'n Go eWallet details — stored on mohd88's servers?

03 Can I request a copy of all the data you hold on my account?

04 How do I ask mohd88 to delete my personal data?

05 Does mohd88 share my data with third parties?

06 How do I opt out of marketing messages from mohd88?

Privacy Policy

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